If you're using a matrix system, sometimes they are not 1080 compatible, which is what the Apple TV default is. You might need to change the resolution in your settings.
- Hold MENU and VOLUME DOWN for 5 seconds, then release.
- Your Apple TV will switch to a new resolution every 20 seconds.
- Select OK to choose a resolution or CANCEL to quit.
If the above solution was unhelpful, contact your onsite IT technician or alternatively submit a ticket below or call our team on 07 5587 7222.