Connect or pair a playback device

Connect or pair a playback device

1. Using your iOS or Android device, check it is connected to your WIFI

2. Go to the Apple App store or Google Play Store

3. Search for Soundtrack and download the app, the icon looks like this: 

4. Open the app once it has downloaded

5. A log in screen will appear with 3 options, tap on Use Pairing Code

6. Enter the pairing code emailed to you and tap Pair Now


This code is is unique to one device and cannot be used on another device, please contact our team to reset your code or add an extra Zone/Device

7. Once the code has been accepted you will see the available playlists. Tap on the playlist you would like to listen to and hit play!


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